Reinventing the way users manage activities and Email interactions with customers

Salesforce, SugarCRM & SuiteCRM

Outlook is where most CRM data is originated from.
It is where we enable you to do all your CRM work.

Full Access to all your CRM Data from within Outlook

Browse, view, update or create new CRM records directly in Outlook and have FrontEnd sync them in the background with the CRM

Sync your custom objects/modules and custom fields

Select tethered-mode for real-time access to CRM data or non-tethered-mode where CRM data is synced and accessed in Outlook

Manage all your activities from Outlook

Powerful Email Integration

Tight Integration with all Email activities in Outlook

Archive Emails to CRM Records

Drag & drop

Advanced archiving to multiple related records

Auto-Email archiving by creating custom rules either at the corporate or the individual user level

Archive complete conversation threads

Archive Emails as tasks to create activities

Superior Integration

Product ComparisonImplicit FrontEndSalesforceSugarCRMSuiteCRM
Sync Outlook data with CRM: Contacts, Calendars, Tasks
Sync CRM data: Accounts, Opportunities, Cases, Leads, Quotes etc.
Create / Update CRM Records from Outlook Limited
Full Access to all CRM Data from within Outlook Limited
Full Support for Custom Objects / Modules & Custom Fields Limited
Email Side-Panel
Manual Email Archiving
Rule-Based Auto-Email Archiving
Email Conversation Thread Archiving
Email Templates and Mail Merge
Centralized Team/Role based Administration and Configuration
Web Browsers Integration
Integrated Document Archiving from Word, Excel and Acrobat Separate Separate
Sales Productivity tools
Cross Platform: Windows, Mac, OWA, Mobile
Mixed Mode Access - Tethered for Real-Time Access and Non-Tethered for Cached Data and Offline Access

FrontEnd vs Salesforce Plugin
FrontEnd vs SugarCRM Plugin
FrontEnd vs SuiteCRM Plugin

Sales Productivity Tools

Convert your customers' emails into CRM Action Items

CRM Action Items

Convert your customers' emails into CRM Action Items

You spend hours each day responding to emails from your customers and prospects. FrontEnd CRM action items significantly increases your productivity by helping you streamline and manage this process. It allows you to convert emails into action items that can be sorted, prioritized and tracked.

It also helps you stay on top of important customer interactions by adding them to 'My Radar'

Watch Your Sales Productivity Soar

"Implicit enables us to function almost as if our CRM and Outlook are one system. It has made an immediate impact on our productivity and efficiency."

Alan Mock

Manager, Recordkeeping Services

"Many folks at my company won't ever login to the CRM website, but they live in Outlook all day long. Now, thanks to Implicit FrontEnd, critical client data finds its way "automagically" to where the company can leverage it's own information"

Steve Schultz

Construction Technical Trainer

"More than 50 % savings in time when there is no need to switch all the time between Outlook and SuiteCRM. FrontEnd Outlook plugin works well and the company has great support as well."

Esko Kemiläinen


"The connectivity and synergy between SugarCRM and Implicit FrontEnd is about as good as one could ask for... If you're a company using SugarCRM, FrontEnd is an absolute must-have...10/10 customer service."

Freddy Jreisat

Travel Account Manager

Windows, Mac, Mobile Devices & OWA

Multiple Platform Support

  • Outlook 2013-2019 on Windows
  • Outlook 2016, 2019 on Mac
  • Office 365
  • Exchange 2013–2019
  • Outlook Web Access
  • iOS and Android mobile devices