Implicit FrontEnd for Mac & Mobile Product Configurations


This article applies to the following products:

  • Implicit FrontEnd for Mac
  • Implicit FrontEnd for iOS, Android and OWA

In order for Implicit FrontEnd to connect to your CRM server, Cross-Origin Resource Sharing (CORS) must be enabled on the server. This process is described in details, in the user guide - Server Requirements Section. Making this configuration changes is possible only if you're hosting your own CRM server. Neither SugarCRM on demand nor SuiteCRM on demand support CORS. Therefore, Implicit FrontEnd supports two distinct configurations:

On-Premise or Self-Hosted CRM Server

If you have access to CRM server and are able to make the required modification to the web server configuration in order to enable CORS, the deployment of Implicit FrontEnd is easy and consists of the following steps:

  • Enabling CORS and HTTPS on the CRM web server
  • Installing Implicit FrontEnd on your Office 365 account (individual or corporate)

In this configuration, since CORS is enabled, the Outlook add-ins can connect directly to your CRM server as shown below:

On-Demand SugarCRM and SuiteCRM

Since both SugarCRM on-demand or SuiteCRM on-demand do not support CORS, the deployment of Implicit FrontEnd requires an installation of another component called FrontEnd Proxy. As the name indicates, it acts as a proxy between the Outlook add-ins and the CRM server. The Outlook add-ins connect to the FrontEnd Proxy which connects to your CRM server as shown below:



In this case, the deployment of Implicit FrontEnd consists of the following steps:

  • Installing and configuring the FrontEnd Proxy
  • Installing Implicit FrontEnd on your Office 365 account (individual or corporate)

If you would like to use Implicit FrontEnd with SugarCRM on-demand or with SuiteCRM on-demand, please Contact Us